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Download the info brochure on Fair Recruitment in Healthcare in Germany
Acquisition, placement, training and sustainable integration of international healthcare professionals and trainees is our mission. To ensure that we succeed in this, we pursue an innovative holistic approach that creates recognisable added value.
This also includes the specialist provision and sharing of expertise and values as well as linguistic and cultural skills.
The integrated nature of our strategy ensures that new staff quickly get used to the culture and routines of a company, thereby enriching the team and fostering long-term commitment to their employer.
We see ourselves as the interface between applicants and employers.
We seek out international healthcare staff with a high level of professional expertise as well as good linguistic and cultural skills.
We support internationally recruited nurses in finding their bearings and integrating into their new environment. Our aim is to facilitate a seamless process and ensure enduring success for our candidates.
To achieve this, we embrace an integrated approach that encompasses professional, cultural and emotional integration.
Over the past few years, we have successfully developed an extensive network.
We collaborate with customers and partners across Germany, sharing a common dedication to sustainable recruitment and the preservation of a viable healthcare system.
We offer our customers extensive guidance and support, driven by a strong personal commitment. Our approach is not solely based on mandatory requirements, but on understanding the unique needs of both the companies we work with and the candidates we serve. Going above and beyond is a standard of excellence we strive to uphold.
This is precisely what we mean when we refer to recruitment with a +.
Integrated & motivated
Practice-oriented & sustainable
Efficient & reliable
The effectiveness of integration activities, seamless professional transitions and emotional adjustment within a new country are decisive factors within any sustainable recruitment process. However, these goals can only be accomplished through direct personal communication and mutual trust.
Our integration managers therefore support the skilled workers and trainees for up to 12 months if required, act as a point of trust and contact and act as a link to the new employer.
Our key areas of importance include:
We engage in a wide spectrum of practically-focused activities, all with the purpose of fostering successful, long-term employment relationships. In addition, we provide a range of support services to ensure lasting success:
Our comprehensive relocation management activities are designed to facilitate the smooth transition of internationally recruited nurses to Germany. We strive to expedite their travel arrangements, assist with the recognition of qualifications and support their long-term integration into the country.
We excel in professionally, efficiently and reliably managing the intricate processes of immigration and qualification recognition.
We have the capability to place registered nurses, physiotherapists, midwives and trainees from various countries, including the Philippines, Brazil, Mexico, India, Iran and Turkey. Our candidates possess diverse levels of work experience, covering specialities such as IMC, OR, anaesthesiology, dialysis, obstetrics, intensive care and other disciplines. We can connect these healthcare professionals with a wide range of healthcare facilities, including hospitals, rehabilitation clinics, in-patient care facilities and out-patient care facilities.
We implement robust procedures and standards to ensure that each placement is carried out reliably and meets our stringent quality requirements. Candidates are trained in their home countries, and we undertake all the organisational work until they enter Germany and start work.
Selection of staff via video interviews
German language lessons including certificates based on the Common European Framework of Reference
Facilitating employment contracts
Assisting in procuring all necessary documents, including visa applications
Booking flights and organising arrival in Germany
Selection of staff via video interviews
German language lessons including certificates based on the Common European Framework of Reference
Facilitating employment contracts
Assisting in procuring all necessary documents, including visa applications
Booking flights and organising arrival in Germany
At Alfa Personnel Care, I am dedicated to improving the well-being of vulnerable people by leveraging my expertise and experience in the field.
At Alfa Personnel Care, I am dedicated to improving the well-being of vulnerable people by leveraging my expertise and experience in the field.
Our integration management process goes beyond a nurse’s first day at work. Our specialised programme is designed to facilitate the integration of newcomers not only in their work environment but also culturally and emotionally, thus fostering the development of a cohesive team dynamic between employers and employees.
Arrival in Germany
Starting work
Support for professionals
Support for the employer
Recognition of qualifications
Arrival in Germany
Starting work
Support for professionals
Support for the employer
Recognition of qualifications
We prioritise early language learning for nurses, ensuring they begin studying German before their arrival in Germany. To achieve this, we collaborate with highly-regarded language schools that specialise in teaching German language and culture. The following elements are important:
We ensure that certified teachers are employed for this purpose and that they report to us from the language schools. Students engaged in this process stand out thanks to their enthusiasm for learning, conscientiousness and passion for their profession.
Your concerns and complaints serve as suggestions for improvement. We take all such feedback seriously and deal with it directly. Please send us your complaint/feedback in writing to feedback@alfa-care.de with. Tim Quester is at your disposal as a contact person.
Receipt of feedback
Forwarding to complaints management
Recording of feedback, documentation
Confirmation of receipt to the customer (within 48 hours)
Internal discussion and solution development
offer a solution,
Consultation for joint solutions
(5 working days)
Documentation of the solution once it has been accepted by the customer
If necessary, advice to the team on the implemented solution, process adjustment
If necessary, complaint management consults with customer after 3 months
Are you looking for skilled healthcare staff or would you like to apply as a nurse? At Alfa Personnel Care, we will work with you in partnership, helping and supporting you with our experience and expertise.
To contact us, you can use the contact form, phone us on +49 (0)40 450 14 37 00 or e-mail us at contact@alfa-care.de. Our office hours are Mondays to Fridays, 9:00 a.m. to 5:30 p.m.
Any feedback? Just use our contact form or email us at: feedback@alfa-care.de
Office hours:
Mon – Fri: 9:00 a.m. – 5:30 p.m.
Phone: +49 40 450 143 700
Email: contact@alfa-care.de
Alfa Personnel Care
Stresemannstr. 29
22769 Hamburg
Legal | Data Protection | GTCs
Choose the services that suit you best from the following modules.
First Integration:
Personal support in the first days of the PK after arrival in Germany by Personnel Care Manager*in:
Personnel Care Management on site (includes initial integration):
The Personnel Care Management (PCM) supports the nursing staff personally on site for up to 12 months and is the contact person in all life situations, e.g.:
Personnel Care Management from the head office:
The Personnel Care Management (PCM) supports the nursing staff in the first 6 - 12 months from the head office and is the contact person in all life situations e.g.:
As of: 1st November 2021
Next revision: 1 November 2023
the Alfa Personnel Care GmbHRegistered office: Cadenberge, AG Tostedt, HRB 110758
(hereinafter: Recruiter)
Hallerstraße 40, 20146 Hamburg
Managing Directors: Thorsten Meier & Steffen Nitscher
§ 1 General
§ 2 Services
§ 3 Remuneration
§ 4 Liability, Warranty
§ 5 Payment, due date, set-off
§ 6 Place of performance and jurisdiction
The main activities of our company are
Alfa Personnel Care stands for a demand- and customer-oriented, high-quality and sustainable placement and integration service of foreign care workers for organisations in the German-speaking health sector. Our customers, i.e. both the foreign care workers and the organisations in the German-speaking health sector, are at the centre of our efforts to continuously improve our service. We have set ourselves the task of meeting their needs in the best possible way. In the foreground is our commitment to fair and ethically justifiable recruitment and placement practices, the principles of which should also apply to the deployment of foreign care workers with organisations in the German-speaking health sector. Furthermore, we are committed to basing our actions on the Global Code of Conduct of the WHO (English - German) for the international recruitment of health workers and refer to the International Human Rights Conventions (English - German), the Core Labour Standards developed by the ILO (International Labor Organization) (English - German), in particular regarding the elimination of forced labour, the abolition of child labour and the prohibition of discrimination in respect of employment and occupation. In addition, we explicitly refer to the Guidelines for Fair Recruitment of the ILO from 2016 (English - German) as well as the IRIS Standards (English) from 2019. We are also committed to the Employer Pays Principle (English). We only work with organisations that recognise and comply with the above-mentioned WHO guidelines, ILO, IRIS standards and the Employer Pays Principle.
In our personal contact with our customers, our top priority is to communicate in a friendly, respectful, calm and courteous manner. Our employees represent our company positively in public through their personal appearance and in their behaviour towards our customers and other contact partners. We are cost-conscious and success-oriented in our work. An important aim for our company is the permanent improvement of our services through the use of quality management and through further and advanced training. We actively contribute our competence and expertise by providing advice and information.
We work constructively with our partners and adapt flexibly to the requirements of residence law and individual needs. Our employees work independently with their team in their respective areas of work and responsibility. Transparency, collegiality, openness and humanity are our guiding principles. Each of our employees makes an important contribution to the overall result of our company with their work. We maintain an internal customer philosophy, which means that everyone also considers every colleague as a customer within the company. Only in this way can we fully realise a positive external customer orientation – with the inside working outwards.
Our general goals are satisfied customers and employees as well as social recognition.
In addition, as a signatory of the Charter of Diversity (English - German), we commit ourselves in particular to...
The management team
As of: 1st November 2021
Next review: 01 November 2023
1. data protection at a glance
General notes
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.
Data collection on our website
Who is responsible for the data collection on this website?
Data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form.
Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
2 General notes and mandatory information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
When you use this website, various personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
Note on the responsible body
The data controller for this website is:
Alfa Personnel Care GmbH
Represented by the CEOs Thorsten Meier & Steffen Nitscher
Hallerstrasse 40
20146 Hamburg
Germany
Phone: +49(0)40 450 14 37 00
Email: contact@alfa-care.de
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right of appeal to the competent supervisory authority
In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection commissioner of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. For this purpose as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.
Objection to advertising e-mails
The use of contact data published within the scope of the imprint obligation to send advertising and information material that has not been expressly requested is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.
3. data collection on our website
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
browser type and browser version
operating system used
referrer URL
host name of the accessing computer
time of the server request
IP address
This data is not merged with other data sources.
The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
4. plugins and tools
Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.
For this purpose, the browser you use must connect to Google's servers. This enables Google to know that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.
Information in accordance with § 5 TMG:
Alfa Personnel Care GmbH
Hallerstrasse 40
20146 Hamburg
Germany
Represented by:
CEOs Thorsten Meier & Steffen Nitscher
Contact:
Phone: +49(0)40 450 14 37 00
Fax: +49(0)40 450 14 37 79
E-mail: contact@alfa-care.de
Register entry:
Register Court: Commercial Register of the Local Court of Tostedt
Registration number: HRB 110758
VAT:
VAT identification number in accordance with §27a of the Value Added Tax Act:
DE 815 524 776
Responsible party for this content in accordance with § 55 para. 2 RStV is:
Alfa Personnel Care GmbH
Represented by the CEOs Thorsten Meier & Steffen Nitscher
Hallerstrasse 40
20146 Hamburg
Germany
Dispute settlement
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. You can find our email address in the imprint above.
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Liability for content
As a service provider, we are responsible for our own content on these pages in accordance with general legislation pursuant to Section 7 (1) of the German Telemedia Act (TMG). However, according to §§ 8 to 10 TMG, we are not obliged as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.
Obligations to remove or block the use of information in accordance with general laws remain unaffected by this. However, liability in this regard is only possible from the time of knowledge of a concrete infringement. If we become aware of corresponding infringements, we will remove this content immediately.
Liability for links
Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognisable at the time of linking.
However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements of the law, we will remove such links immediately.
Copyright
The content and works created by the site operators on these pages are subject to German copyright law. Duplication, processing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use.
Insofar as the content on this page was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.
Image and text rights are held by Alfa Personnel Care GmbH.
Reproduction is only allowed with the written permission of Alfa Personnel Care GmbH.
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